Privacy Policy
Privacy Policy
Jake Decorates is committed to protecting your privacy and ensuring that your personal information is handled responsibly.
This Privacy Policy outlines how we collect, use, store, and manage personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
The Australian Privacy Principles govern how organisations collect, use, disclose, store, and secure personal information. Further information about the APPs is available from the Office of the Australian Information Commissioner at https://www.oaic.gov.au.
What is Personal Information
Personal Information is information or an opinion that identifies an individual.
Examples of Personal Information we may collect include names, addresses, email addresses, and telephone numbers.
How We Collect Personal Information
Personal Information may be collected through a variety of methods, including:
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Correspondence with us
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Telephone conversations
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Email communications
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Our website, www.jakedecorates.com.au
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Social media platforms
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Media and publications
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Other publicly available sources
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Cookies and website analytics tools
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Third parties where permitted by law
Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site. You may disable cookies through your browser settings if you prefer.
We do not guarantee the privacy policies or security of third party websites linked from our website.
Why We Collect Personal Information
We collect Personal Information primarily to provide our services, respond to enquiries, and communicate with our clients.
We may also use Personal Information for purposes closely related to the original reason it was collected, including:
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responding to enquiries
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providing updates or information about our services
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marketing communications
You may opt out of marketing communications at any time by contacting us.
Where appropriate and practical, we will explain why we are collecting personal information and how we intend to use it.
Third Party Information
Where reasonable and practicable, we collect Personal Information directly from you. In some circumstances we may receive information from third parties. When this occurs, we take reasonable steps to ensure you are aware of the information provided to us.
Disclosure of Personal Information
Your Personal Information may be disclosed:
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where you have consented to the disclosure
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where required or authorised by law
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to trusted service providers who assist us in operating our business
Some of the systems and service providers we use may store data outside Australia. Where this occurs, we take reasonable steps to ensure your personal information is handled in accordance with Australian privacy law.
Security of Personal Information
We take reasonable steps to protect Personal Information from misuse, loss, unauthorised access, modification, or disclosure.
When Personal Information is no longer required for the purpose for which it was collected, we will take reasonable steps to destroy or permanently de-identify it. Some information may be retained for a period of time where required for legal or business purposes.
Access to Your Personal Information
You may request access to the Personal Information we hold about you and request corrections where necessary, subject to certain exceptions.
Jake Decorates does not charge a fee for access requests but may charge an administrative fee for providing copies of information.
For security reasons, we may require proof of identity before releasing personal information.
Maintaining the Accuracy of Your Information
We aim to ensure that Personal Information is accurate, complete, and up to date. If you believe any information we hold about you is incorrect or outdated, please contact us so we can update our records.
Policy Updates
This Privacy Policy may be updated from time to time. The latest version will always be available on our website.
Privacy Enquiries
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Jake Decorates
info@jakedecorates.com.au
www.jakedecorates.com.au